Privacy Policy

Introduction

This Privacy Policy explains how infoprotrixum AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website at infoprotrixum.top or use our restaurant analytics services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller Information

infoprotrixum AS is the data controller for the personal data we collect. Our contact details are:

• Company: infoprotrixum AS
• Registration Number: CVR41526379
• Address: Nørrebrogade 16, 1079 Copenhagen, Denmark
• Email: privacy@infoprotrixum.top
• Phone: +45 33 45 23 60

Data We Collect

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information You Provide

• Contact Information: Name, email address, phone number, and company details when you contact us or request information
• Account Information: Username, password, and profile information when you create an account
• Communication Data: Messages, enquiries, and correspondence you send to us
• Business Information: Restaurant details, operational data, and analytics information when using our services

Information We Collect Automatically

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, time spent on our website, and interaction patterns
• Analytics Data: Website performance metrics and user behaviour patterns

How We Use Your Information

We use your personal data for various purposes based on legitimate interests, contractual obligations, and your consent. Our use of your data includes providing our services, improving our platform, and communicating with you about our offerings.

Primary Uses

• Service Delivery: Providing restaurant analytics services and platform access
• Customer Support: Responding to enquiries and providing technical assistance
• Account Management: Creating and maintaining your account and user profile
• Communication: Sending service updates, newsletters, and marketing communications
• Platform Improvement: Analysing usage patterns to enhance our services
• Legal Compliance: Meeting regulatory requirements and protecting our rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you provide explicit consent for marketing communications or cookies
• Contract: When processing is necessary for providing our services
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: When required by law or regulation

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers and partners who assist us in delivering our services, always under strict confidentiality agreements and data protection requirements.

Third-Party Services

• Analytics Providers: Google Analytics for website performance analysis
• Communication Tools: Email service providers for newsletters and notifications
• Technical Services: Hosting providers and technical support partners
• Legal Requirements: When disclosure is required by law or court order

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our data retention practices ensure that personal information is not kept longer than required.

Retention Periods

• Account Data: Retained whilst your account is active and for 2 years after closure
• Communication Records: Kept for 3 years for customer service purposes
• Analytics Data: Anonymised data may be retained for statistical purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights and will respond to requests within the required timeframes.

Your Data Protection Rights Include

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at privacy@infoprotrixum.top. We may need to verify your identity before processing your request.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments to ensure the ongoing protection of your information.

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at privacy@infoprotrixum.top.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us using the following information:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Denmark, you can contact the Danish Data Protection Agency (Datatilsynet).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.